Examining the Effects of Tactical Procurement Practices on Service Delivery

Abstract

The study was centered on tactical procurement management and service delivery using a case of Rakai District. The study used three objectives, that is; to examine the effect of specification on service delivery in Rakai District Local Government, to evaluate the effect of selection on service delivery in Rakai District Local Government and to establish the relationship between contract award and service delivery in Rakai District Local Government. A cross-sectional research design was used for the study since data was collected as single point in time and this enabled the researchers to collect detailed and in-depth data from the respondents. The researchers used questionnaire and interview guide to collect data from the respondents and 58 respondents formed the sample size of the study. The findings of the study indicated that there is a strong positive linear relationship between specification, selection and contract award and service delivery (r = .901), specification, selection and contract award account for 81.2% variance of service delivery. In addition the coefficients of each tactical procurement management indicators show that Specification, selection and contract award significantly affect service delivery (p < .05). Specification most affects service delivery (t = 4.454) followed by selection (t = 3.324) and contract award (t = 2.967), respectively. The study recommends Public Procurement and Disposal Authority should eliminate all elements of corruption in public procurement and promote integrity in the procurement process. This will in turn lead to improvement service delivery.